EmpowerEHR isn't a collection of separately-priced products bolted together — it's one platform where medication passes, orders, plans, and incidents share the same client record.
Most I/DD platforms are documentation systems with medication features added later. EmpowerEHR was built around the clinical workflow itself.
A color-coded grid where every dose status — scheduled, given, held, missed, refused — has exactly one meaning. Vitals thresholds can hold a dose automatically, PRNs prompt for follow-up effectiveness, and every administration decrements inventory in real time so counts stay honest.
Enter medication and general orders against a standardized catalog carrying LOINC, SNOMED CT, and CPT codes. Verbal orders route to the prescriber for verification and co-signature. Standing orders spawn their own recurring implementation tasks — nothing lives on a sticky note.
Configurable clinical flowsheets for vitals, blood sugars, seizures, weights, intake/output — with per-value thresholds that raise alerts the moment something is out of range. Trends chart across time so patterns surface before they become emergencies.
Lab, imaging, cardiac, and procedure results with fast panel-style entry, a nurse-to-provider review workflow, and automatic order generation for follow-ups. Abnormal values are flagged in the record — not buried in a scanned PDF.
Clinical scheduling with follow-up chains, escorting-staff assignment, and outcome documentation. When the cardiologist says "come back in three months," the follow-up is created before anyone leaves the parking lot.
Per-location medication inventory tied directly to the eMAR — receipts, counts, and administrations reconcile automatically, and controlled-count discrepancies surface immediately instead of at the end of the month.
Connect EmpowerEHR to your long-term care pharmacy and keep both systems in agreement. New prescriptions, changes, refills, and discontinuations arrive electronically and reconcile against the chart — and when a provider eScribes an order straight to the pharmacy at a visit, you can accept it directly into the client's chart instead of re-keying it. Every inbound order is matched to the right client, medication, and location, then nurse-reviewed before it posts to the eMAR.
Outcomes and supports aren't paperwork that lives in a binder — they drive what your DSPs document every single day.
Full Ohio ISP support: team members, outcomes, supports, risk plans, consents, and discovery assessments — with a revision lifecycle and e-signatures, so version N+1 never silently overwrites version N.
DSPs document each shift against the person's actual outcomes and supports — structured prompts, not blank text boxes. Progress rolls up so QIDPs see at a glance which goals are moving and which are stalled.
A built-in pre-admission CRM: track referrals through configurable intake stages, capture what you learn along the way, and transfer to an active client record with one action when they enroll — nothing re-typed.
Author a complete BSP: target, replacement, and positive behaviors with operational definitions and hypothesized functions, intervention strategies ranked in the order staff should try them, and restrictive measures that carry their own human-rights-committee review, informed consent, and expiration dates. Plans revise and get signed like an ISP — and publishing one transfers its behaviors and interventions onto the documentation screens automatically.
ABC episodes that capture the antecedent, the behavior, and every intervention staff attempted — plus an ISP-style daily grid for frequency, duration, and no-occurrence days. Corrections supersede the original entry instead of overwriting it, and trend charts show whether the plan is working before the next review meeting.
Guardians and team members sign plans and consents from anywhere via a secure, identity-verified email link. Every signature is tamper-evident — cryptographically sealed with the exact document version signed.
Compliance workflows are first-class modules — with state rules like Ohio DODD delegation and MUI/UI reporting built in by name, not approximated. Ohio is our first jurisdiction pack; see what's next for other states.
Major Unusual Incidents, Unusual Incidents, and general incidents each follow their own workflow with configurable required fields, witness statements, and review chains. Closed incidents lock down — the record you submit is the record that stays.
Ohio DODD nursing delegation with individual-specific training (IST), competency checklists, supervision plans, and printable audit packets. Expiration alerts fire before a delegation lapses — not after the surveyor finds it.
Track staff licenses, certifications, and trainings against jurisdiction-aware policy rules. A compliance dashboard shows exactly who is out of compliance, for what, and when it happened — across every location.
Rules that fire at the point of care instead of in a report next month: block a staff member from a task they aren't qualified for, warn before a risky action, or require a witness where one is required. Rules layer — built-in, jurisdiction-specific, and your own — and every decision that isn't a routine approval is written to an immutable log with the exact facts behind it, so you can answer why was this allowed? a year later.
Abnormal vitals, expiring credentials, low medication stock, missed documentation — routed to the right staff with acknowledgment tracking, so "nobody told me" stops being possible.
Staff records with credentials, departments, job titles, and caseload assignments that directly drive who can see which individuals.
Fine-grained, tenant-customizable roles; caseload- and location-scoped client access; TOTP multi-factor authentication; and a fully-logged break-glass path for emergencies.
Centralized documents with OCR and full-text search — find the scanned consent from 2024 by what it says, not by remembering the filename.
Polished, printable PDFs for MARs, incident reports, ISPs, audit packets, and rosters — plus a growing library of operational reports.
Homes, day sites, and offices as first-class locations — staff select where they're working and see that location's clients, schedules, and inventory.
A control panel your administrators can actually use: picklists, required-field rules, medications, pharmacies, feature toggles — no support ticket required.
Build the forms your agency actually uses on a drag-and-drop canvas — conditional questions, per-form access rules, and versioning so an old entry always shows the form as it was filled. Entries publish to a PDF-backed record with a tamper-evident trail, can be completed remotely by email, and export to Excel or CSV.
One calendar per location merging appointments, meetings, outings, trainings, holidays, recurring tasks, and client birthdays — with reminders to assigned staff, per-occurrence assignment, and a printable day, week, or month PDF. Tasks are documented: completed, not completed with a reason, or skipped.
Configure each site's operating hours and take attendance from a roster — present, absent, or left early with a departure time — with the history right in the client's chart. If something is documented from a home location while someone is marked present at their day program, the mismatch is flagged with a one-click fix.
We'd rather tell you what's coming than pretend it's here. In active development: a secure Family Portal, Medicaid billing & claims, EVV integration, and expanded state-specific compliance packs beyond Ohio.
A live demo takes 30 minutes and is tailored to your programs — bring your hardest questions.
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